FAQ

How Do I Choose the Right Size?

Use the size guide on each product page and compare the listed measurements before ordering. Available sizes can vary by style.

How Do I Cancel an Order?

We can only cancel orders within the first 12 hours after they are placed. After that, the order may already be processing or preparing for shipment.

When Will My Order Ship?

Orders are usually processed and shipped within 3 business days of purchase.

How Long Does Delivery Take?

Estimated delivery is 7–14 calendar days from order confirmation, including processing. Timing may vary by destination, carrier, customs or peak periods. Tracking details are emailed when available.

What Is the Return Window?

Eligible items may be requested for return within 30 days of delivery. Review our Return & Exchange Policy for eligibility requirements, conditions and exclusions.

How Is My Information Handled?

Payment and personal information are handled through the store's checkout and privacy controls. For details, review our Privacy Statement.